Return Policy

We offer a 48-hour return policy, meaning you have 2 days (48 hours) after receiving your item to request a return.

Return Eligibility

To be eligible for a return:

The item must be in the same condition as received, uninstalled, unused, with tags, and in its original packaging.

You must provide the receipt or proof of purchase.

The customer must inspect the product upon arrival and report any damages or issues before installation.

🚨 Important: Once the product is installed, VanityDeluxe does not accept returns or refunds.

To start a return, please contact us through the website. We will arrive and return the product.

If your return is approved, we will provide instructions on how to return the product.
Customers are responsible for return shipping costs, which will vary based on their location relative to our headquarters in Vancouver, Washington, and Portland, Oregon.
Returns sent without prior approval will not be accepted.
For any return inquiries, contact us at marketing@megochoice.com.

Damages & Issues

Please inspect your order upon arrival. If the item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and provide a solution.

Non-Returnable Items

We do not accept returns for:

Installed or used products
Custom or personalized items
Sale items or gift cards
Perishable goods (food, flowers, plants)
Personal care products (beauty items)
Hazardous materials, flammable liquids, or gases
If you have any concerns about a specific product, please contact us before purchasing.

Customers are responsible for return shipping costs, which will depend on their location.
Refunds

Once we receive and inspect your return, we will notify you of approval or rejection. If approved, the refund will be processed to your original payment method within 10 business days. Please note that banks and credit card companies may take additional time to process the refund.

If you have not received your refund after 15 business days, please contact us through VanityDeluxe website.